Waterloo Cleaner Modern Slavery Statement

This Modern Slavery Statement sets out the steps Waterloo Cleaner has taken, and continues to take, to prevent modern slavery and human trafficking from occurring within our operations and supply chains. Waterloo Cleaner is committed to conducting business in a responsible and ethical manner, respecting the rights and dignity of all individuals involved in the delivery of our cleaning services.

Our Commitment and Zero-Tolerance Policy

Waterloo Cleaner maintains a strict zero-tolerance approach to all forms of modern slavery, human trafficking, forced labour and child labour. We will not knowingly engage with, support or benefit from any organisation or individual involved in such practices. This commitment applies to all aspects of our business, including the recruitment, management and treatment of workers, as well as the procurement of goods, equipment and services used in our cleaning operations.

All employees, contractors and suppliers are expected to act in accordance with our values and to comply with this Statement and related internal policies. Any behaviour that conflicts with our zero-tolerance stance is treated as a serious breach and may result in disciplinary action or termination of contracts.

Our Supply Chains and Due Diligence

Our supply chains include providers of cleaning materials, equipment, workwear, facilities management services and labour providers. We recognise that risks can arise at multiple levels of these supply chains, particularly where complex subcontracting or international sourcing is involved.

Waterloo Cleaner undertakes due diligence on new suppliers and periodically reviews existing suppliers. As part of our onboarding and review processes, we assess suppliers for their labour practices, employment standards, and compliance with modern slavery legislation. We prioritise long-term relationships with suppliers that demonstrate strong ethical standards and a clear commitment to preventing exploitation.

Supplier Audits and Monitoring

To support our zero-tolerance approach, Waterloo Cleaner operates a programme of supplier audits and ongoing monitoring. These audits may be conducted directly by our management team or by qualified third parties where appropriate. Audits focus on employment practices, worker documentation, working conditions, pay arrangements and the use of subcontractors.

Where non-compliance or areas of concern are identified, we work with suppliers to develop corrective action plans with clear timelines. If a supplier fails to make satisfactory progress, or if serious abuses are identified, we reserve the right to suspend or terminate the business relationship. We also review audit findings across our supplier base to identify patterns, emerging risks and opportunities for broader improvements.

Training, Awareness and Reporting Channels

We recognise that effective prevention of modern slavery relies on awareness and vigilance. Waterloo Cleaner provides appropriate training and guidance to managers and key staff involved in recruitment, procurement and site supervision, enabling them to identify indicators of exploitation and to respond appropriately.

Waterloo Cleaner encourages all workers, contractors, clients and other stakeholders to raise concerns about potential modern slavery or unethical labour practices. Concerns can be reported to line managers or senior management and may be raised confidentially if required. We will investigate all reports promptly and sensitively, taking action where necessary to protect individuals and rectify any confirmed issues. Retaliation against anyone who raises a genuine concern in good faith is strictly prohibited.

Continuous Improvement and Annual Review

Waterloo Cleaner is committed to continual improvement in our approach to combating modern slavery. We regularly review our risk assessments, due diligence practices and supplier engagement activities to ensure they remain effective and proportionate to the nature of our operations and supply chains.

This Modern Slavery Statement is reviewed and updated on an annual basis, or more frequently if required by changes in legislation, our business structure or identified risks. Senior management retains overall responsibility for the implementation of this Statement and for ensuring that appropriate resources and oversight are in place. By maintaining a culture of integrity, accountability and respect for human rights, Waterloo Cleaner aims to play an active role in eliminating modern slavery from our industry and wider community.